Discounts are a great way to tell customers you value their business and are willing to cut down on your margins. On the sales side, discounts help salespeople reach their targets quickly. Discounts can also be used to promote new products or clear stock to make way for newer product models.

On Cloud, you can apply discounts to individual products, packages, alternate sets, and allowances. Discounts on packages, alternate sets, and allowances are applied to their total value.

Broadly, item discounts can be specified either as a percentage of the item value or a fixed amount. For example, a 10% discount or a $50 discount on a $500 Item. Furthermore, item discounts can be of two types:

'Single Value discount' is a fixed amount or percentage discount on the item. For example, a 'Stock Clearance' discount of $100.

'Range discount' is a discount with an allowed range of amounts or percentages.

For example, a 'Loyalty Discount' can be offered between 5% to 10% of the item value.

Salespeople can apply any value in the range, including the lower and higher values, when they apply the discount on items. This way, you can let salespeople decide the discount value based on customer, project value, or the need to meet sales targets.

Go to "Settings> Catalog > Discounts" and click 'New discount.' This will open a modal to add the discount definition. Add a catchy name for the discount, select whether this is a single value or range discount, percentage-based or fixed price, specify the discount details, and click 'Create.'

In this example, we added a range discount between 3% and 5% that can be applied to packages.

By default, only users in the built-in "Administrator" user can create and manage discounts. This permission can be turned on for other user groups under Settings.