Our customers frequently ask us the following questions about the D-Tools Payments solution.
Q: Is D-Tools Payments a secure Payment Solution?
A: Yes, security is our top priority here at D-Tools. We have built D-Tools Payments to comply with the highest industry security standards, including PCI DSS, to ensure that all transactions are processed securely. We also use advanced encryption technologies to protect sensitive data.
Q: What payment methods are supported with D-Tools Payments?
A: D-Tools Payments supports using Visa, Mastercard, American Express, Discover credit cards, ACH bank transfer, and Apple Pay.
Q: What are the transaction fees associated with D-Tools Payments?
A: The transaction fee will depend on the type of transaction and the payment method used. You can find detailed information about transaction fees on the Payment Settings page under Settings on Cloud.
Q: Can D-Tools Payments handle international transactions?
A: Yes, D-Tools Payments can handle international transactions if they are from an accepted card brand such as Visa, MasterCard, Discover, or American Express.
Q: How soon are payments deposited into my account?
A: Card transactions are deposited the next day, and ACH transactions take up to four (4) business days.
Q: Does D-Tools Payments adhere to Compliance and Regulatory requirements?
A: Yes, D-Tools Payments adheres to all relevant regulatory requirements and can help you ensure that your payment processing activities are compliant with applicable laws and regulations. We also provide regular updates and guidance on compliance matters as regulations evolve.
Q: Is there a formal contract with D-Tools once the Merchant account application is approved?
A: No, there is no formal contract or long-term commitment from D-Tools for providing the D-Tools Payments solution.
We may discontinue providing the D-Tools Payments solution on D-Tools Cloud in the future, with sufficient time for our customers to phase out of using the D-Tools Payments solution.