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FAQs: Enabling Auto Pay

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Written by Ashok P

The following are the FAQs about enabling the Auto Pay feature available with the D-Tools Payments solution.

Q: What is Auto Pay?

A: Auto Pay is an Automatic Payment Collection feature available with the D-Tools Payments functionality. It can automate the collection of recurring payments for service contracts and subscriptions.

Q: Is Auto Pay enabled by default?

A: Yes, it is enabled by default, but your customer does need to opt into Auto Pay for their transactions to be memorized. You can disable Auto Pay anytime under Settings > D-Tools Payments > Payment Settings.

Q: How do I see which service contracts use Auto Pay to collect payments?

A: Click "Manage" in the Automatic Payment Collection area on the Settings > D-Tools Payments > Payment Settings page, and you will see a modal with the contracts where customers have enrolled for Auto Pay.

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