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API Response Codes

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Written by Ashok P
Updated over 7 months ago

The following is the list of response codes for requests made using D-Tools Cloud APIs and some tips to avoid common errors in the requests.

Response Code

Description

Tips

200 OK

The request was successful.

No action is needed.

400 Bad Request

The request was found to be invalid due to missing or incorrect query parameters.

Check the entire request for syntax errors and fix them.

401 Unauthorized

The request was found to be unauthorized due to incorrect or missing authentication credentials.

Check the “auth” header of the request and correct the authentication details.

Check if the API key is active or if the number of keys exceeds the maximum allowed limit of 5.

404 Not Found

The request could not be processed because the requested entities do not exist.

Check the “items” header and confirm that the ID(s) of the entities listed in the request exist on D-Tools Cloud.

500 Internal Server Error

The request could not be processed because of an error on the server.

Try again after some time. If the error persists, chat or email the D-Tools Cloud Support team for a fix or an ETA.

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