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Setting Email Notification preferences for payment requests
Setting Email Notification preferences for payment requests

Choose what emails you want to receive for the service payment requests made to your customers

Written by Ashok P
Updated over a week ago

Cloud lets you choose what email notifications you want to receive when changes are made in opportunities, projects, or service contracts.

This article explains how to set email preferences for payment requests made for service contracts and service calls.

If you want to know more about all email notification preferences available within Cloud, check out this article.

To set notification preferences for payment requests, navigate to "Settings > Account > Email Notification." Scroll down to the set of preferences under "Payment Request."

Here, you will see three preferences for sending reminders for requesting payment. You will also see a preference each for an email when the payment request is viewed and when the payment is received.

By default, all preferences are enabled. You can disable the ones for which you do not want to receive email notifications.

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