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Editing or updating the details of an item

How to edit or update the details of a product, package, alternate set, and labor type from their side panel

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Written by Ashok P

There are several reasons to edit or update items after they have been added to a quote. They include feedback from reviews, changes in project scope, product unavailability, the introduction of better products, upselling, and price adjustments.

Cloud displays all the details of an item in its side panel. The side panel opens when you click an item in the quote, and you can update it there. Once you make the updates, click anywhere outside the side panel, and Cloud will automatically save the changes for the item.

Some editing options are also available upon clicking the 3-dot menu of the item. Clicking an option in the 3-dot menu also opens the side panel, allowing you to make the edits.

The following tables list the options for editing products, packages, alternate sets, and labor Types in the side panel.

Products

These are the options available for editing a product in the quote.

Add accessories

Cloud allows you to add accessories to an item directly in the catalog.

To add or update accessories within the quote, click "Add accessories," find the accessories, and then add them.

The accessories will be listed below the parent item.

Learn more about adding accessories.

Replace item

If you want to replace an item because it is unavailable or discontinued, click "Replace," find the replacement item, and replace it.

You can replace the item in one location, multiple locations, or all locations in the quote.

Learn more about replacing items.

Change item quantity

When the project scope changes, you can adjust the quantity of an item in the "Quantity" text box.

Mark the item as client-selectable

If you want to present an additional item that the customer may wish to include in the project, select the "Client-Selectable" option.

In the proposal, client-selectable items are labeled as "Optional," allowing customers to choose them and add them to the project.

Change the cost and price

If you need to change the cost, price, or other pricing details that came from the catalog, make the updates in the "Pricing Summary" and "Pricing Details" sections.

You will need the "Manage quote item pricing" permission or be a member of a group that has it to update the cost, price, markup, margin, and the billable setting of a product.

Learn more about Item Validation settings.

Add discount

Cloud allows you to apply a discount to an item.

To apply a discount, select or add it from the "Discount" dropdown.

Learn more about discounts.

Apply Tax rates

If you have set the quote for applying tax individually on items, you can apply the tax rate for the item from the "Tax" dropdown.

Update labor

If you have enabled Category Rule-based labor in the catalog, Cloud will show the recommended labor time for the item in the Labor section.

You can add more labor or edit the recommended labor types and hours.

Learn more about Category Rules.

Add Alternate items

If you want to suggest some alternates for an item, click "Add client selectable item options" under Alternate Items and add as many alternates as you wish.

In the proposal, the alternates are shown below the actual item, and customers can choose from the alternates.

Learn more about adding Alternate Items.

Change grouping

If you need to move an item to a different location, system, or phase in the quote, use the dropdowns in the Group section to make the necessary changes.

You can also drag and drop products between locations and systems.

Learn more about moving items.

Packages and Alternate Sets

These are the unique editing options for editing a package or an alternate set.

Add items

You can add more items to the package or an alternate set you have added to the quote.

Click "Add item" and add as many items as you want to the package or the set.

The added items will be listed below the parent package or set.

Change pricing method

If you want to change the method used to compute the price of the package or the alternate set, you can do so from the "Pricing" dropdown.

If you want to factor in the product or labor tax for the items in the package or alternate set, select "Compute from items." Otherwise, select "Fixed price."

Labor types

These unique editing options are available for editing labor types added as line items to the quote.

Change the labor rate

The labor type you add to a quote will come with the price set in the catalog. If you want to change this or add more hours to a labor type, you can do so in the Labor Price section.

Replace labor types

This is similar to replacing an item in the quote. You can replace the labor type in one location, multiple locations, or all locations in the quote.

Learn more about managing Labor on Cloud.

A generic option for any item is "Delete from quote." You can use it to delete the item from the selected location, system, or phase.

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