The following are the FAQs about the feature availability for Service Management.
Q: How do I access the Service Management capabilities?
A: Existing D-Tools Cloud subscribers (as of April 11, 2023) will get free access to these new features until the evaluation period ends.
Q: Is there a cost for using the Service Management suite?
A: No. If you are using the Single, Duo, Team, Company, or Enterprise subscription plan, the cost for the Service Management suite is factored into the plan pricing.
Pricing for new D-Tools Cloud subscriptions is available here.
Q: How will I receive updates about new Service Management capabilities?
A: You will receive in-app notifications about the new Service Management capabilities we add over the releases.