Cloud has the "Time Entries" functionality to track the time spent on executing project tasks and fulfilling service requests. The time entries are listed under the "Time Entries" tab in the left navigation menu.
Types of time entries
Cloud provides the option to track three types of time entries.
Project task time entry
This is a time entry for a project that shows the project task, time spent, and the labor performed during the task.
Service call time entry
This is a time entry for a service call that shows the service call number, time spent, and the labor performed during the call.
General time entry
This is a type of time entry you can use to track the attendance of your employees.
The columns on the Time Entries page will show relevant data, depending on the type of time entry.
Options to add time entries
Cloud allows you to add time entries in two ways.
Automatic
Automatic time entries are those that are synced from the Field user view when the installer or the service technician tracks time using the "Clock-In" and "Clock-Out" functionality at the work site.
Manual
Time entries can be added manually in the following scenarios:
The installer or the technician was unable to use the Clock-In/Clock-Out functionality and is required to log the time spent on a project task or service call manually in the Field user view.
An Office user is logging the time spent by the installer or technician on a project task or service call in the Office user view.
Your company wants to track employee attendance on Cloud by letting them add time entries of the "General" type.
Export time entries
You can export the time entries to a CSV file. Click the 3-dot menu in the top-right corner of the table and click "Export to CSV."
Before the download, you can filter the time entries using the filters above the Time Entries table.
