D-Tools Cloud includes an optional integration with the payment processing solution provided by ProPay. D-Tools does not store* transaction information, will not notify parties of payment status changes, and has no post-payment management capabilities. Once a payment has been made, please sign into your ProPay account to view all payment information and manage post-payment tasks.
To speak with ProPay about transaction limits, payments, holds, chargebacks, your ProPay account, and more please contact ProPay's support team using one of the options below. Support Hours are Monday through Friday from 6:30am – 7pm MST.
*D-Tools Cloud will send a notification to your account when a payment has been made but will not store this or other payment information for additional management within D-Tools.