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Help channels and resources

How to contact us and get help for using D-Tools Cloud features

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Written by Ashok P

Everyone at D-Tools is committed to providing the help you need to fully use the D-Tools Cloud solution. We offer the following channels for help.

Chat

The quickest way to get help is to use our in-app chat. To access the chat while on Cloud, click the Chat icon in the lower right-hand corner.

This connects you with the D-Tools Cloud Support team, who will happily share best practices, troubleshoot issues, or answer your questions. You can also chat with us to let us know how we're doing.

Email

If you'd rather not chat, email us at cloud@d-toolshelp.com, and the D-Tools Cloud Support team will follow up by email or phone.

Knowledge Base

If you want to learn more about Cloud features, visit our Help Center. We have how-to articles, best practices, FAQs, and other in-depth information about Cloud.

Video Library

We host webinars on YouTube that demonstrate new Cloud features and share tips and tricks for using them effectively. You can access all our webinars here.

Paid customers receive email invites to the webinars. You can also get webinar updates by subscribing to our YouTube channel.

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