You can delete an account from Cloud when you no longer need it on Cloud. Deleting an account is irreversible; you cannot recover it once it is deleted.
You will need the "Create and manage accounts" and "Delete accounts" permissions, or be a member of a group that has them, to delete accounts on Cloud.
Here are some things you need to know before deleting an account.
The account should not have ongoing opportunities. You will need to delete the ongoing opportunities from Cloud.
The account should not have ongoing or completed projects. You will need to revert the projects to opportunities and delete the relevant opportunities from Cloud.
The account should not have ongoing or completed service calls. You will need to delete all service calls associated with the account from Cloud.
An account with one or more subaccounts cannot be deleted. You will need to remove the subaccounts from the account before you delete it.
To delete an account:
1/ Go to "Accounts" in the left navigation menu.
2/ Click the 3-dot menu of the account and click "Delete."
3/ Complete the delete workflow, and the account will be deleted from Cloud.