Occasionally users get the following, Quickbooks Online Error when trying to create Estimates or Purchase Orders: "This feature is not included in your QuickBooks Online essentials subscription."

Essentially, this is related to the users trying to map/create items with an incorrect item type. For instance, if a user is trying to create/map items as non-inventory or services  but they are actually using inventory items in QBO or vice versa.

The best solution in this case, would be to reach out to your accounting team who would know exactly what QBO features are available for your company and what accounts should be used when creating products. 

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