Sometimes, you may want to include items without a price. You can set the "Billable" option to OFF for these items.
The prices of non-billable items are not included in the quote; however, their costs are. You can still provide installation and programming assistance through project events and services, as well as service calls.
To mark items as non-billable, select the items and set "Billable" in the side panel to OFF. The following happens:
In the quote, the items' price is set to zero.
Cloud maintains the labor associated with the items marked as client-supplied. You can remove the labor from the item's side panel.
Cloud shows a prompt with the price changes in the quote if the items are marked as non-billable.
The following screenshot shows a non-billable item with the price set to zero, while labor is still maintained.


